Opening up an online business is no walk in the park. While you don’t have to deal with the usual trappings of running a brick and mortar business, the challenges of running an online business still shouldn’t be undermined.
One of the perks of putting up a business in an online environment is the relatively low cost and need for a big capital. Resources are also plentiful.
Because of these perks though, the market for online business have gradually started becoming saturated. This has lead to tighter competition and the need for more aggressive business marketing measures.
If you own an online business, of course you would want to achieve the goals you have set. But this isn’t easy with tight competition around you. And if you are short on budget and don’t have enough funds to hire people, you could be losing out to your aggressive business competitors.
But here’s a solution every online business owner should seriously consider: Outsourcing.
Outsourcing refers to sourcing human skills and talents outside of your location, usually via the internet. When you outsource, you usually deal with people online. They offer the usual work done by a physical employee but all transactions are done remotely.
This is the secret of many successful online business owners and here are the benefits they have been enjoying:
More free time
Prior to outsourcing, many online business owners spend a gruelling 40-60 hours a week glued to their computers, working day in and day out, overseeing the various aspects of their business. Many novice online business owners who haven’t discovered outsourcing yet take on multiple tasks, many of them they’re not even experts with, such as SEO, accounting, web developing and marketing.
The thing is, even when you’re running an online business, it’s not a job for just one person. Taking on all the aspects of your business by yourself is physically and mentally taxing.
By delegating many of these tasks to online freelancers through a solid freelancing company, you’ll be freeing up a lot of time, time you can use to tackle the other parts of your business or time to spend with your family.
Access to more competent employees
If you’re trying to hire loyal employees who are experts in their field but to no avail, try outsourcing. Outsourcing allows you more access to better, more skilled and more productive employees.
Online business owners who have incorporated outsourcing in their strategies claim that they are happier with their outsourced employees. Not only are they efficient in their job, they are also more loyal. These employees are also far less likely to quit or find employment elsewhere and are generally content with their salaries. Not only will you have more access to competent employees, you will also reduce the possibility of hiring and training employees again and again.
One of the reasons why outsourcing is a great step for online business owners is the cost of hiring employees. Compared to hiring someone in your own country or home town, outsourcing is generally cheaper.
You are also not committed to them. You can set up a project schedule. Once the project is done, pay your outsourced freelancer and the deal is done. You have the option of re-hiring once you need the services again for another project.
If you need long-term employees, outsourcing is also a more feasible solution as bonuses and insurances are not required. Of course, you have the option of treating your employees to yearly bonuses just to keep them satisfied and happy but in general, you are not obliged to do so.
Better reputation for the business
Having skilled and efficient employees allows you to build a stellar reputation for your business. For instance, if you have excellent social media managers who will handle online queries, your customers will find dealing with your business a pleasurable experience. You are more likely to build a good online reputation if you outsource employees who know what they are doing and who will treat your business as if it’s their own.
Outsourcing also ensures that you are not short-staffed. Many businesses garner bad reputations because they can’t handle the customer support part of the business. Happy clients are loyal clients so it’s great to invest in more customer support through outsourcing.
In this day and age, it is important to tap into the many benefits of outsourcing for your online business. It is one of the most effective steps in ensuring a steady growth in your company.